The following admin settings Skype for Business are different in Teams: For 1 day if it's Busy or Do not disturbĪdmin settings in Teams compared to Skype for Business.If a user doesn't set a duration, their presence remains manually set as follows: Users can set a duration for the presence that they set manually. (For example, if a user's calculated status is Do not disturb, they could choose a status of Away but not Available.) Otherwise, users can select any status that is less available than the automatically calculated status. Users in a call or in a meeting can select any status and it lasts for the duration of the call or the meeting. Users can manually select a status as follows: For more information, see Create a Call Queue in Microsoft Teams. People who have priority access can contact the user even when the user's status is set to Do not disturb.Ĭall queues can use presence to route calls to agents. Users can add people to their priority access list by going to Settings > Privacy in Teams. If the recipient blocked the caller, the call won't be delivered and the caller sees the recipient's presence as Offline. Users receive calls in all presence states except for Do not disturb, in which incoming calls go to voicemail. If a user state is set to Do not disturb, the user still receives chat messages, but banner notifications aren't displayed. If a user is offline when someone sends them a message, the chat message appears in Teams the next time the user is online. Users receive all chat messages sent to them in Teams regardless of their presence state. On a mobile device, your presence status changes to Away whenever the Teams app is in the background. Your current presence state changes to Away when you lock your computer or when your computer enters idle or sleep mode. Focus mode displays as Do not disturb in other products. When you're in focus mode based on your calendar, Focusing is the state people see in Teams. Automatic status settings and user experienceĪpp-configured presence states are based on user activity (Available, Away), Outlook calendar states (In a meeting), or Teams app states (In a call, Presenting). The order of statuses, from most available to least available, is:įor users that have their mailbox hosted on-prem, presence delays of one hour (maximum) are expected. Out of Office is used when an automatic reply is set or your calendar has an event that's set to show as "Out of Office." When users aren't logged in on any of their devices for a few minutes, they appear offline. Focus happens when the users schedule focus time in MyAnalytics/Insights in their calendars. Note: Out of office is automatically set for the periods of time where the user sets "automatic replies." If the user is using Teams during these periods of time, the user's presence is shown alongside the Out of Office indicator.įocusing. Presence states in Teams User-configuredĪvailable, Out of Office. Teams respects your privacy configuration so if you have enabled the privacy mode, your presence isn't visible to people outside the organization.
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